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Our support team is available between the hours of 09:00am and 17:00pm (CET) Mon-Fri. Before contacting us you may find what you are looking for even quicker by checking out our Frequently Asked Questions. If you can’t find what you're looking for you should get in touch with us via our “contact-form”. Our team will get back to you as soon as possible and answer all your question. Please be aware that the more details you provide about your question or issue, the quicker we can respond to your inquiry!

FAQ

No, you can place an order as a guest. However, creating an account allows you to track your orders, view order history, and enjoy a faster checkout process for future purchases.

You can access your account by clicking on the "My Account" icon located at the top right corner of our website. From there, you can log in using your email address and password.

If you have forgotten your password, you can reset it by clicking on the "Forgot Password" link on the login page. Follow the instructions provided to reset your password.

If you're missing an item or if there's any damage or defect, don't worry! Just get in touch with our customer service team at contact@vapebarstore.com , and we'll take care of everything for you!

Please contact our customer service team immediately with your order number and the changes you would like to make. We will do our best to accommodate your request if the order has not already been processed.

To cancel your order, please contact our customer service team as soon as possible with your order number. Orders can only be canceled if they have not yet been processed for shipping. You can reach us at contact@vapebarstore.com

If you're missing an item or if there's any damage or defect, don't worry! Just get in touch with our customer service team at contact@vapebarstore.com , and we'll take care of everything for you!

We ship within the EU. You can check if we ship to your country by visiting our “Shipping and Payments” section. If you have further questions, please feel free to contact us at contact@vapebarstore.com

Yes, all orders come with a tracking code. You will receive an email with the tracking information once your order has been dispatched. If you did not receive your tracking, please feel free to contact us contat@vapebarstore.com, we are more than happy to assist you!

You will receive an email with your tracking code once your order has been dispatched. Alternatively, you can log in to your account to view your order status and tracking information, or you can track your order on the courier services page with the number provided.

Delivery times vary depending on your location and the shipping method selected. By monitoring your tracking number, you will have the freshest updates on your parcel.

Your package will be discreetly packaged and shipped in a secure manner to ensure safe delivery to all countries.

Orders are typically dispatched within 1-4 business days of being placed, of course dependign on the destination, excluding weekends and holidays.

You will receive an email notification once your order has been dispatched. You can also log in to your account to check the status of your order whenever it is needed.

Shipping costs vary depending on your location and the shipping method selected. You can view the shipping costs during the checkout process before completing your purchase.

Next day shipping options may be available depending on your location and the shipping method selected. Please for specific informations contact us at contact@vapebarstore.com

Email Us:

Customer Support:info@vapebarstore.com

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